How to Choose the Best Moving Company: Essential Steps and Top Recommendations

Research and Gather Recommendations

The initial step is to conduct research and gather recommendations from friends, family, or reliable review platforms such as Yelp or Google Reviews. This approach can help you refine your list of companies that have received positive feedback from previous customers.

Verify Credentials and Licensing

Ensure that the moving company you choose is properly licensed and insured. For moves across state lines, the company should be registered with the Federal Motor Carrier Safety Administration (FMCSA) and possess a valid USDOT number. You can verify a company's credentials on the FMCSA website.Obtain Multiple Estimates

It's essential to obtain quotes from at least three different companies. This allows you to evaluate both prices and services. Most companies offer a complimentary in-home estimate, which provides a more precise cost based on the size of the move and any extra services needed.

Check Insurance Coverage

Ensure that the moving company provides insurance options. The minimum coverage available is released value protection, but many people choose full value protection for more extensive coverage in the event of damage or loss.

Review Services Offered

Beyond just transporting your belongings, some companies offer additional services like packing, storage, or specialty item handling (for pianos or fragile items). Review the services to see if they meet your specific needs.

Evaluate Experience and Reputation

Seek out companies that have extensive experience in the industry. Companies with a solid track record of successful moves and positive customer feedback are more likely to handle your move efficiently.

Visit the Company Office

If you can, visit the company's office to evaluate their professionalism. This will also help verify that the business is genuine and not merely an online presence.

Understand Payment Terms

Be sure to clarify the payment terms before signing any contracts. Reputable moving companies will not demand large deposits upfront and will typically accept payment upon delivery of your items.

Consider Customer Service and Communication

Good communication is key when selecting a moving company. Whether it’s answering your questions promptly or providing updates during the move, companies with strong customer service can reduce stress throughout the process.

Plan Ahead

Finally, don’t wait until the last minute to book a moving company. Especially during peak moving seasons (summer months), companies can be booked up weeks in advance. Planning ahead ensures you have time to choose the best company and avoid rushed decisions.

Firm Recommendations

1. Allied Van Lines
   Pros: Allied offers a comprehensive range of services, including packing, transportation, and storage. Their experienced team is well-regarded in the industry.
   Cons: Their prices can be higher than those of other moving companies, particularly for long-distance moves.
   Website: allied.com

2. U-Pack
   Pros: U-Pack is known for its affordable pricing and flexible options, which allow you to handle the packing while they handle transportation. They are ideal for those who prefer a DIY approach to moving.
   Cons: U-Pack does not offer many full-service options, which may not be ideal for customers who want more hands-on help.
   Website: upack.com

3. North American Van Lines
   Pros: Known for their exceptional customer service and wide availability across the U.S., North American Van Lines is a trusted name in the moving industry.
   Cons: Response times can sometimes be slow, which might cause delays in getting updates during the moving process.
   Website: northamerican.com

By considering the factors listed above and comparing services and pricing, you can find a moving company that best suits your needs. Whether you’re planning a local or long-distance move, choosing a company with a proven track record can make all the difference in a stress-free relocation.